Book an Appointment

This page explains how we arrange our appointment system and how to make an appointment.


Appointments may be made online, by telephone or in person. Please make one appointment for each member of the family who needs to be seen. We try to keep to time but please be patient if someone before you takes longer than planned. Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment.

Call in to the surgery in person or ring during opening hours. We can usually offer an appointment within 24 hours, but not necessarily with a particular doctor although every reasonable effort will be made to satisfy preferences. Patients have a right to see a practitioner of their choice but may have to wait a while for an appointment.If there are no appointments available and you think your ailment cannot wait until the next routine appointment, your details will be taken by the receptionist who will take your number and ask a clinician to contact you. Make sure you stay by the telephone!

If you need to speak to a doctor or nurse, the receptionist will take your telephone number for the doctor who may return your call

Please help us

If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 15 minutes late for an appointment you may be asked to re-book.

Extended opening hours

We also offer weekday late and weekend appointments at our neighbouring ‘hub’ practice which is at The Gables Surgery. These appointments cannot yet be booked online, but can be booked by speaking to reception.

Urgent appointments

If you feel that your problem is urgent we can fit you in to see a doctor on the same day. The receptionist may put you in touch with one of the doctors so that your condition can be assessed.

Telephone access during office hours on 0113 2058100

Doctors are available for telephone advice. If the doctor is busy the receptionist will take your details and ask the doctor to return your call.

If you wish to speak to a GP over the telephone please ring the surgery, the receptionist will ask you what its in connection with (you can refuse to give details if you prefer) you will be asked for contact details and the GP will get back to you at some point thought out the day (specific time slots cannot be given)

If you have a dental problem

Unfortunately we are unable to help if you have a dental problem and so we will ask you to see your dentist. If you are looking for dental care the NHS Choices website can help you find a NHS dentist. For urgent Dental Care please call 111 for the NHS 111 service.